NEW DELHI: One of the biggest issues in building toilets is behavioural change. Do you think it has been achieved in urban and rural areas?
The change in behaviour in terms of recognising hygiene is a part of rural and urban understanding now. Even if there were gaps, it was not difficult for us to revive that around COVID-19 where the message was again around hygiene. The issue remains infrastructure - if you do not have ready access to water, and a sanitiser, or schools not having access to water, then we are failing at the level of institutional delivery. The focus has to be on hygiene, sanitation and handwashing with the delivery of water, soap.
In the aftermath of toilet building, how do you think we can sustain the mission?
The statistics are compelling. But access to toilets is high in both rural and urban areas. The issue is how readily are people using them. The reasons often cited are toilets being broken down or maintenance and cleanliness of the toilet. So maintenance of toilets should be a high focus for us so that people are comfortable using it.
One of the basic tenets of ensuring sanitation is to ensure there is round-theclock water for functioning toilets. How can the usage of toilets be sustained if there is no water?